Frequently Asked Questions

Everything you need to know about your MyFitness journey.

How do I know the products are fresh?

We maintain a strict farm-to-table supply chain and temperature-controlled storage. Every package is marked with a clear batch number and 'Best Before' date to ensure you receive only the highest quality nutrition.

What is your shipping policy for perishable items?

All perishable goods are shipped in insulated packaging with non-toxic gel packs. We offer expedited 24-48 hour shipping to ensure your health foods arrive in perfect condition.

Are your products suitable for specific dietary restrictions?

Yes, we offer a wide range of gluten-free, vegan, keto, and high-protein options. You can use our website filters to browse products based on your specific dietary needs.

Can I return a food product if I change my mind?

For safety and hygiene reasons, we cannot accept returns on opened food items. However, if your order arrives damaged or if there is a quality issue, please contact us within 48 hours for a full refund or replacement.

Do you offer subscription plans for regular deliveries?

Absolutely! You can choose the 'Subscribe & Save' option on most product pages to receive automatic deliveries every 2, 4, or 6 weeks and save 10% on every order.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.