Returns & Exchanges

At MyFitness, we prioritize the freshness and quality of our nutritional products; if you are not completely satisfied with your purchase, you may return unopened items within 30 days.

1

Initiate Your Request

Contact our customer support team with your order number and photos of the product to receive a Return Merchandise Authorization (RMA) number.

2

Package Securely

Place the unopened items in their original packaging, ensuring the RMA number is clearly written on the outside of the box to prevent processing delays.

3

Ship the Items

Send your package to our quality control center using a trackable shipping method; please note that customers are responsible for return shipping costs unless the item arrived damaged.

4

Receive Your Refund

Once our warehouse inspects the returned food items for safety seals, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing